Cruise & Ferry Magazine Itinerary Planning 16 Retour à l'édition précédente

According to Ugo Savino, Carnival Cruise Line’s fleet deployment manager, itinerary planning is a careful science that takes years to master. In his keynote article in this 2016 issue of Itinerary Planning Special Report, he explains how Carnival’s success boils down to three things – communication, analysis, and innovation. For Anita Jane Hodson of Crystal Cruises, itinerary planning success is all about collaboration. “Claudius Docekal and I bounce a lot of ideas off each other while creating cruises, and the different perspectives help create an amazing experience for our guests,” she explains in our exclusive interview on page 29. Meanwhile, Holland America Line’s Linda Springmann focuses on data and analytics. Read more on page 25. Also in this issue, cruise associations from across the globe tell us what they would like to see cruise lines doing better in order to support their members and to help them achieve their cruise industry goals. And, in our special roundtable, representatives from leading cruise lines tells us what to expect from their itineraries in the year ahead. Shorex companies and tourist boards tell us about the current trends in shore excursions in our report on page 20. And don’t miss this issue’s cover story, where Greater Victoria Harbour Authority’s CEO Ian Robertson tells us what it takes to remain a popular destination.