Last Updated and Effective from: 24/June/2013
Information We Collect and How We Use It
When you place an order, or use any online form on our website we will ask for your name and other information such as your postal address, e-mail address, telephone number, Date of Birth and your credit card number and expiry date or bank account details etc to allow us to process your request. Only relevant information will be used by us, our agents and sub-contractors to facilitate the service you have requested and potentially communicate with you on any concerns arising to the provision of the service in general. We do not share date of birth information with 3rd parties and only use this information for analytical research.
We use analytic and reporting technologies to record and collect non-personal information from you. This information, such as your browser type, the URL of the previous website you visited, your ISP, operating system, and your Internet protocol (IP) Address, cannot be easily used to personally identify you. Pocket Mags reserves the right to use partners, who may use web beacons and cookies to help manage, monitor and optimise our Website to help us measure the effectiveness of our advertising, communications and how visitors use the Website.
How We Share the Information We Collect
We may share your Personal Information only as follows:
Publishers and partners:
Pocketmags may provide publishers and other merchants for whom Pocketmags sells or distributes Publications or other products, with any Personal Information in connection with or as is necessary to fulfill your requests for their products, programs or services, or to satisfy other core business functions. In such instances, your Personal Information is governed by their respective privacy policies.
We may employ other companies and individuals to perform functions on our behalf such as fulfilling orders, sending email, processing credit card payments, and providing customer service. They will be provided access to Personal Information needed to perform their functions, but may not use it for other purposes.
Trusted third parties:
With your consent:
Other than as set out above, you will receive notice prior to our sharing your Personal Information with any third parties, and you will have an opportunity to choose not to share the information.
Pocketmags reserves the right to use and disclose anonymous information, including aggregate information derived from your Personal Information, to inform publishers, partners, and other interested parties as to the usage habits or characteristics of Pocketmags's user base; and to serve other general business purposes.
Email Communications to our Users
Pocketmags does not send unsolicited email, but we do send email communications to our users in connection with our providing the Pocketmags Service. The following outlines the types of email Pocketmags sends to our users, and the choices you have about which messages to receive.
Messages required to service orders you place for Publications and products fulfilled by Pocketmags:
Pocketmags will send you email notifying you of the availability of each magazine issue or other product that you order either directly from Pocketmags or from one of our publisher or other merchant partners. We may also send you communications related to your order, for example encouraging you to pay for, register for the auto-renewal option for or renew your subscription.
Messages required to service your Pocketmags account:
Pocketmags may send newly registered users a welcoming email, as well as messages confirming each order you place directly at Pocketmags.com; confirming your account changes; inviting you to participate in customer surveys; and informing you of important product or service updates related to our core business.
Marketing messages about Publications you receive:
We may send you marketing messages related to the Publications you receive, for example, encouraging you to purchase additional single copies or to subscribe.
Optional marketing messages from Pocketmags:
Registered users may also occasionally receive information or special promotions from Pocketmags about additional Publications, products and services. You may update your preference with regard to receiving such messages by opting out in the Your Account area of the Pocketmags Web site.
Optional marketing messages from trusted third parties:
With your consent, Pocketmags may share your Personal Information (not including your credit card information) with trusted third parties so that you may receive information or opportunities from them about relevant products and services they offer. You may update your preference by opting in in the Your Account area of the Pocketmags Web site.
Changing or Removing Your Information
To review or update your Personal Information, or to alter your email preferences, or preferences regarding how we share your Personal Information, visit the Your Account area of Pocketmags.com.
If at any time you would like to close your account, send email to
support@Pocketmags.com. Your Personal Information will be removed from our active user database and will be deleted assuming that you are current with all payment obligations, that Pocketmags does not believe it reasonably necessary to keep such information for any pending legal action, and that we are under no other legal obligation to retain such information. Please be aware that any unfulfilled subscriptions may be canceled without refund and you will have to re-register in order to use the Pocketmags Service. It is your responsibility to request a refund from Pocketmags or the appropriate merchant.
How Is My Personal Information Protected?
Whenever we obtain your personal information, we use commercially reasonable efforts to protect it from unauthorised access or disclosure. However, we are not insurers of the security of your personal information. Accordingly, we assume no liability for any disclosure of data due to errors in transmission, unauthorised third party access or other acts of third parties, or acts or omissions beyond our reasonable control.
The content that you store, post, or transmit on or through the Website, such as comment postings or images, may be accessed by other users, including people that you do not know. We are not responsible for the actions of others. Therefore, you should use care in communicating with other users and only disclose your personal information to other users that you know to be trustworthy. You should not assume that your content will be kept private.
The security of your personal information is important to us. When you enter sensitive information such as a credit card number on our registration or order forms, we encrypt that information. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Children Under 13
The Website is intended for users ages 13 and older. Accordingly, we will not knowingly collect or use any personal information from children that we know to be under the age of 13. In addition, we will delete any information in our database that we know originates from a child under the age of 13. In some instances a child of 13 or under can use the Website but with the authority of a parent or legal guardian.
Children Aged 13 to 17
Prospective users between the ages of 13 and 17 can only use the Website under their parents or legal guardian's supervision. If you are between the ages of 13 and 17, you, your parent, or your legal guardian may request that we deactivate your use on areas of the Website that require personal information.
Disclosure of Information to Successors
We may disclose your personal information to any successor-in-interest of ours, such as a company that acquires us. In the event Pocket Mags goes through a business transition, such as a merger or acquisition by or with another company, or sale of all or a portion of our assets, your personal information will likely be among the assets transferred. You will be notified of any such change in ownership or control of your personal information.
Disclosure of Information to Unaffiliated Third Parties.
We may disclose your personal information to prevent an emergency, to prevent harm to others, to respond to legal requirements, to protect or enforce our rights and policies, to protect or enforce the rights of a third party, or as required or permitted by law (including, without limitation, to comply with a subpoena or court order).
Online transactions including credit card transactions on www.pocketmags.com are secured using the SSL encryption method and hosted with MPP Global. This is to provide immense security and protection to our customers.
We also accept credit card payments via Paypal, a credit card processing service people all around the world know and trust. We do not store or hold client credit/debit card information.
All our payments processed via paypal are processed via Paypal References Transactions and can be cancelled at anytime without penalties
Pocketmags do not store any credit/debit card details on or offline.
You can cancel anytime, via email, your control panel or contacting paypal direct
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